Workshops on Key IT Topics
Monday–Tuesday, September 15th–16th
Attend full-day and half-day Workshops to dive deep into key information technology areas—including virtualization, IT management, mobility, security and more. BEST VALUE—Register for an All Access Pass to attend the Conference plus your choice of Workshops.
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Workshops
 The Disaster Recovery Cookbook: Recipes for Surviving a DisasterHow long would it take your company to recover if your primary datacenter suffered a major disaster? If your organization is like many you could save a current set of backup tapes with a 10 minute warning during business hours, but a datacenter disaster at 4 a.m. requires reverting to the tapes from the previous day. You know it's a problem but are unclear how to build a disaster recovery plan that will work without eating up your entire IT budget. This workshop will explain how. From the basics of high availability to building out a disaster recovery hot-site, this workshop will explore the options and help you choose the solutions that balance risk against cost to come up with a plan that's right for your organization. Course Outline Who Should Attend IT managers and system administrators looking to protect their data and businesses against disasters and even more frightening - user error. You Will Learn Instructor - Howard Marks, Founder and Chief Scientist, Networks Are Our Lives, Inc!
Howard Marks is the Founder and Chief Scientist at Networks Are Our Lives, Inc! a Hoboken NJ based networking consultancy. In over 25 years of consulting he has designed and implemented networks, management systems and Internet strategies at organizations including American Express, JP Morgan, Borden Foods, US Tobacco, BBDO Worldwide and Foxwoods Resort Casino. Mr. Marks has been a speaker at industry conferences including Comnet, PC Expo, Neworld+Interop and Microsoft?s TechEd since 1990 on topics including LAN and WAN infrastructure, systems management and web hosting. He is the author of Networking Windows and co-author of Windows NT Unleashed (Sams) along with over 100 articles in publications including PC Magazine, Network Computing and Network World. He is currently the "Backup and Business Continuity" blogger at InformationWeek.com. Developing an Enterprise Network ArchitectureEstablishing an architectural framework that enables an organization to adapt its IT infrastructure and services in the context of enterprise strategies has never been more critical. This Workshop teaches the skills IT managers need to develop an enterprise network architecture using a decision-making framework and methodology for technology selection based on proven architectural principals, technical positions and template frameworks. Course Outline Who Should Attend This workshop is designed specifically for enterprise network architects and technologists involved with network planning, network designers and consultants, and integrators and VARs. You Will Learn Attendees will learn valuable technical information and understand how to create network plans that support business initiatives. Instructor - Jack Stackhouse, Director Burton Group Consulting, Burton Group
Jack Stackhouse has over 20 years of experience in systems engineering, engineering management, and consulting for large multinational organizations, city, and state governments on network architecture, wireless technology and RFP development for WAN, voice technology and IT outsourcing. As a director of technical architecture, Jack provides Burton Group?s Fortune 500 and Global 2,000 clients strategic advice on network architecture, remote access, wireless technologies, voice services, and IPv6. Troubleshooting Ethernet and Switched NetworksGetting blamed for performance problems? Don't let the foundation of your network be the bottleneck! This workshop covers how to troubleshoot Ethernet and switched networks. In most cases, networks are designed and installed, but never thoroughly tested to make sure they are performing as they were designed. The instructor will review the operation of Ethernet and the types of errors that typically occur. Ethernet topics include Ethernet Signaling, Fast Link Pulse, CRC/Alignment Errors, Collisions and Fragments. The switching portion of the course examines the basics of switch and spanning tree operation. This overview provides the basis for covering troubleshooting techniques in the switched environment. Plan to leave this course with the skills necessary to successfully test and troubleshoot the physical and data link layers of today's Ethernet networks. Course Outline Who Should Attend This course is intended for network administrators, designers, and analysts that are responsible for Ethernet networks. You Will Learn Students will be prepared to test existing Ethernet networks to determine if they are operating properly and how to quickly isolate and resolve problems - should they exist. Instructor - Mike Pennacchi, Owner, Network Protocol Specialists
Mike Pennacchi is owner of Network Protocol Specialists, a network analysis and training company based in Seattle, Washington. His company specializes in analyzing network performance problems for companies throughout the United States. He has taught at Interop since 1997 and has received the event's Instructor Award as highest ranking instructor three of those years. Pennacchi brings his experience as a network analyst into the classroom and assists students in understanding how to fix problems in their own networks. Principles of Effective IT ManagementThis tutorial focuses on specific steps you can take to improve your IT organization, business model, tools, staffing and skill levels, as well as your policies and operational procedures. In an environment of constant change, IT accountability has taken on new levels of urgency. IT departments regularly struggle with staffing levels, turnover, burnout, lack of credibility, or end-user and managerial dissatisfaction. If you're questioning how to satisfy the end user, control or cut costs, and still offer a balanced and fulfilling career progression to IT professional staff, we have answers for you. Course Outline Who Should Attend You Will Learn Principles that can develop or enhance your own IT policies, processes, organization, and practices, thus creating a more effective IT business unit. Instructor - Thomas Randall, Director, BT Americas
Tom Randall is a Director for BT Americas. Having been both a CIO as well as running a data center on Wall Street, he understands what it takes to make IT successful in supporting enterprise business objectives. Understanding Voice Over IPThis workshop provides a technology overview of Voice over IP (VoIP), including the protocols, technologies and architectures at the core of VoIP products and systems. These include media transport like the real time transport protocol, quality of service technologies such as differentiated services and the Resource Reservation Protocol (RSVP), signaling through the Session Initiation Protocol (SIP), security, as well as firewall and NAT traversal using techniques like the Simple Traversal of UDP Through NAT (STUN) and Interactive Connectivity Establishment (ICE). The course does not provide a review of products on the markets or network design guidelines. Course Outline Who Should Attend Technologists or technology managers that want to understand how VoIP works "under the hood". You Will Learn After this Workshop, students will be able to identify the key technologies used within VoIP systems, understand how they fit together, and appreciate some of the complexities in developing VoIP networks. Instructor - Dr. Jonathan Rosenberg, Cisco Fellow, Cisco Systems
Advanced Firewall and Network Security DesignThis workshop covers the philosophical tricks and technical approaches that experts use in building advanced firewall and secure network architectures. Learn about the art of firewall design, so that you can reason about and build high-performance high-security systems. We will focus on various architectures of security systems in the broad sense, rather than delving into individual details about particular products that are currently on the market. Additionally, you will learn about related firewall/security techniques including how to build filtering rules for intrusion prevention, setting up caching proxy servers, failing over multiple firewalls, compartmenting wireless traffic, setting up SSH and SSL services and secure email access. Overall, we emphasize a "do it yourself" attitude based on using freeware/open source tools to get the job done securely. Course Outline Who Should Attend Security administrators interested in building advanced security systems. You Will Learn: How to demystify, build and understand firewall architectures and advanced internet security configurations. Instructor - Marcus Ranum, CSO, tenablesecurity.com
Computer Forensics KickstartThis fast-paced one-day hands-on workshop will provide you with exposure to all the major components of computer forensics - identification, preservation, analysis, and reporting. Instructor Mark Spencer will draw upon his extensive experience in both the public and private sectors to lead the class through applying the proper tools to a "seized" hard drive in a case involving employee wrongdoing. Commercial and open-source tools designed to forensically tackle different types of electronic data will be applied during the investigation. Computer Forensics Kickstart has been designed to prepare you to select and implement computer forensics tools that will be critical to successful investigations. This is a hands-on workshop. Please be sure to bring your laptops. Course Outline
Who Should Attend
You Will Learn You will learn which tools are necessary to conduct successful computer forensics investigations and how experienced computer forensics practitioners implement them. Instructor - Mark Spencer, Vice President of Electronic Evidence , First Advantage Litigation Consulting
Mark Spencer is a Vice President of Electronic Evidence with First Advantage Litigation Consulting where he provides expert consulting and computer forensics services to corporate and government clients. In addition to his case-related responsibilities, Mr. Spencer beta tests computer forensics software and assists with client development and marketing. His professional engagements have included cases involving evidence elimination, computer intrusion, intellectual-property theft, online undercover operations, employment disputes, and large-scale electronic discovery projects. Before First Advantage Litigation Consulting, Mr. Spencer performed computer forensics investigations for EvidentData, Inc. and the Suffolk County District Attorney's Office. He earned a Bachelor of Arts in Criminal Justice from the University of Massachusetts, Boston, successfully completed the Massachusetts Criminal Justice Training Council's Basic Course of Training for Reserve Police Officers, and holds numerous industry certifications. He has also been a regular presenter on computer forensics related topics at numerous industry events and on television. Tuesday, September 16 | | ||||
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Workshops
Creating Your Enterprise Unified Communications PlanUnified Communications (UC) offers enormous opportunities for dramatic enhancements to your communications environment. But there is a real need to organize these opportunities into a coherent and cost-justified plan for your company or institution. This one-day workshop will provide you with the information and tools to create that plan for your enterprise. Course Outline Based on the proven two-day BCR Training Course, "Planning and Implementing VoIP Unified Communications", this workshop will answer these questions: * What is Unified Communications (UC)? * What are the new technologies that make UC possible? * What are the personal productivity applications for UC? * What are the business process applications for UC? * How can we find the best UC applications for our enterprise? * What is a communications "hot spot" and how do we find them? * How do we design and implement a UC application? * Who are the major suppliers of UC technologies? * What are the UC solution elements from the top suppliers (template format)? * UC differences from desktop, IP Telephony, applications, and mobility vendors? * What technologies do we need to buy for our UC applications? * How do we determine the ROI of a new UC application? * What are the implications for UC applications for my network? * How can we organize the best applications into a multi-year UC Plan? Who Should Attend This course will support the job responsibilities, leadership requirements and business development goals for the following roles: * IT Director/Supervisor: Communications, Messaging, Applications or Network * Telecom Director/Supervisor: Communications, Applications or Network * IT Strategic Planning Director/Supervisor * Director/Supervisor of Business Analysis (IT or Line of Business) You Will Learn At the end of the workshop, attendees will have an understanding of how to investigate and evaluate UC solutions, how to create a plan based on those solutions, and how to proceed with the selection and implementation of the appropriate technologies, services and change management programs to produce a high-return sequence of Unified Communications investments. The workshop will include a UC Planning Toolkit which will be available in electronic form for all course attendees. Instructor - Marty Parker, Principal, UniComm Consulting LLC
Marty Parker provides Unified Communications consulting support to both private and public sector enterprises. As a Principal of UniComm Consulting and as co-founder of UCStrategies.com, Marty is part of a network of talent and ideas to assure clients of the best and latest information about Unified Communications (UC). Marty's focus is on the applications for UC and how those applications optimize business processes to deliver hard-dollar ROI. This focus is the basis for his BCR Training course, "Planning and Implementing VoIP Unified Communications"; for his articles in BCR Magazine and on NoJitter.com (see ?Top UC Applications Now Apparent?, June 2007); and for his UC RFP Templates available at UCStrategies.com. Marty is a regular moderator and presenter at InterOp, VoiceCon and in other UC industry venues. His applications and industry-oriented perspectives on UC are based on his roles in sales, marketing, product management and executive positions with IBM and ATT/Lucent/Avaya as well as with a major Telecom VAR, and as founder and CEO of venture-funded startups in the early phases of the voice messaging industry. Contact Marty at mparker@UniCommConsulting.com. Storage Network Technologies: The Hype-Free Guide to Fibre Channel & iSCSI SANsSANs are no more than "virtual SCSI Cables". SAN plumbing! Yet, we spend heavily on this plumbing; our storage network infrastructures. This workshop examines why organizations implement NASs and SANs. It provides a comprehensive technical examination of fibre channel, iSCSI and various IP Storage technologies. The workshop also examines the practical problems faced in the heterogeneous world where the "any-to-any" connectivity provided by SANs can present more problems than it solves. You will learn the best way to continue to gain asset utilization in a mixed technology world. Techniques used to overcome issues through the use of zoning, persistent binding and virtual fabrics. The workshop identifies components and products that make up a NAS or SAN, examines the design and performance aspects of a SAN and finally explores where storage networks are headed over the next few years. Course Outline Who Should Attend Anyone who designs, implements, manages, specifies or selects storage networking technologies. IS/IT technical staff and managers, product developers, systems integrators, systems engineers and technical marketing personnel. Anyone who wants to understand more about storage networking solutions and technologies You Will Learn How to separate the myth from reality of the various storage networking technologies and give you a better understanding what storage networks can and cannot do for you. Instructor - Howard Goldstein, President, HGAI
Howard Goldstein has over 30 years' experience in storage, data and telecommunications networking. His background includes positions in technology, management and education with practical technical experience in architecture, design, planning, implementation and operations. His technical focus ranges across various storage network architectures and products including IP storage, iSCSI, SCSI, Serial Attached SCSI, Serial ATA, Fibre Channel, TCP/IP, Gigabit Ethernet, Infiniband, PCI, PCI-X, PCI Express and others. Goldstein holds a B.S. in Computer Science from the University of Massachusetts and an M.S. in Telecommunications from Pace University. He is a frequent speaker at Interop and Storage Networking World. He founded Howard Goldstein Associates, Inc. an Education & Technology Company offering instructor led training. Visit www.hgai.com. He provides in-depth skills with his technology-specific classes. His job task approach in his Storage Networking Planning, Design, Performance and Troubleshooting classes provides the skill level required to perform specific job roles in the Storage Networking industry today. Howard Goldstein has expertise in many aspects of the human side of technology offering innovative consulting and education services on Professional Vitality and Career Development, Adult Learning, and Presentation Development & Delivery Techniques. Howard believes that content and context delivery is as important as content development and is a master of both. Goldstein is an active member of the Storage Networking Industry Association and serves on the SNIA Education Committee. He has helped develop the SNIA Certification Program as well as other SNIA Education initiatives. He has been active in the publications world as technical editor of Building Storage Networks and Resilient Storage Networks. Network Troubleshooting Using Open Source ToolsPacket capture and analysis, network utilization and error monitoring, throughput measurement - these can all be done using free Open Source tools available today on the Internet! This workshop focuses on a handful of tools that can be used for troubleshooting a wide variety of network and application problems. The instructors will take attendees through a series of trace files from real networks to show how protocols should and should not work. How and where to capture packets will be covered. Filter examples for Wireshark and configuration examples for MRTG will be provided as part of this course. The attendees will leave the class with the tools and skills necessary to begin troubleshooting problems upon returning to work. A CD containing each of the tools will be provided, along with same trace files. Course Outline Who Should Attend This course is intended for network administrators, designers and analysts that are responsible for determining why network and applications are not running as fast as they should. You Will Learn Attendees will learn how to capture and analyze packets, measure network throughput and monitor network utilization all using Open Source tools. Instructor - Mike Pennacchi, Owner, Network Protocol Specialists
Mike Pennacchi is owner of Network Protocol Specialists, a network analysis and training company based in Seattle, Washington. His company specializes in analyzing network performance problems for companies throughout the United States. He has taught at Interop since 1997 and has received the event's Instructor Award as highest ranking instructor three of those years. Pennacchi brings his experience as a network analyst into the classroom and assists students in understanding how to fix problems in their own networks. Solving Vista's Security MysteriesWhile Vista has received lots of venom since its release, it has great features people have never taken the time to learn. It is still a mystery why it acts the way it does. This session will help you understand these mysteries and how to use Vista successfully. Where do virtualized files go? This will be revealed, so repair is easy. Lock down Vista to comply with Federal regulation and stay secure. Learn where adjustment to control files can make your program Vista friendly. Add a hidden layer of security that groups can't override and few even know exits. Make a self-booting Live CD of Vista that you can easily customize like forensics, disaster recovery and penetration testing. All this and much more! Course Outline
You Will Learn Who Should Attend
Instructor - Brad Smith, Director, Computer Institute of the Rockies
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Workshops
Wireless Workshop Day: Choice of Morning and Afternoon TopicsMorning Sessions 9:00 AM-12:15 PM Morning Session A: Fundamentals of Mobile Broadband: Technologies, Systems, Devices Instructor: Craig Mathias, Principal, Farpoint Group It is now very clear that mobile computing and wireless networking are becoming the default vehicles for professionals needing access to enterprise IT resources. This workshop will cover all major and emerging broadband wireless technologies and systems, including advances in the IEEE 802.11 wireless-LAN standard and both today's 3G and tomorrow's 4G wide-area wireless services. Morning Session B: Infrastructure Planning and Management for Wireless LANs Instructor: Michael Finneran, President, dBrn Associates Enterprise wireless LANs are in the midst of a major upgrade, as networks of stand alone access points are being replaced with centrally controlled wireless LAN switching systems. This migration is being driven by a number of factors: primarily the need to improve network control and management, centralize security and the requirement to support voice, as well as data services over the WLAN infrastructure. Each of these goals brings with it a number of challenges in the rapidly evolving WLAN space. While virtually all large-scale deployments are being built on centrally-controlled WLAN switching systems, users must now choose among centralized, distributed, and collaborative architectures. That choice becomes more critical with the advent of the higher capacity 802.11n radio link. This session is designed to bring you up to speed on the latest WLAN developments and provide the background you will need to approach these decisions intelligently. Afternoon Sessions 1:30 PM -4:45 PM Afternoon Session A: Mobile Security Soup-to-Nuts Instructor: Michael Finneran, President, dBrn Associates With the growing use of mobile applications, security has become a major concern for the enterprise. Transmitting signals through free space introduces inherent security vulnerabilities, as hackers can easily intercept and read any unencrypted or poorly-encrypted transmissions. However, that is only one of many security issues in a mobile environment. Many mobile devices now have multiple wireless interfaces including Wi-Fi, 2.5G/3G cellular, and Bluetooth. Hackers could potentially exploit any of these as a point of entry. Those mobile devices could attach to any number of wireless networks exposing them to the introduction of viruses and malware that could then infect the corporate network. Lost and stolen devices with unencrypted data files pose an even greater concern and require strategies to protect the security of that information. While mobile security had initially dealt solely with laptops, we may now find it necessary to protect smart phones and mobile PDAs from various types of malware. Organized around the wireless technologies themselves, the program will feature a discussion of the full range of vulnerabilities inherent in each of the major wireless services and the best practices we have found for addressing them. Afternoon Session B:Location Based Solutions: Understanding GPS, GIS and Other Tracking Technology Instructor: Fran Rabuck, President, Rabuck Associates The growth of Geographic Information Systems (GIS), Geospatial solutions and tracking technology for positioning both outside and inside buildings is exploding. The problem with these technologies is they are often misunderstood and deployments can be more challenging than expected. This workshop will help attendees understand the options and capabilities of the current location marketplace and help provide a roadmap for gaining real value for enterprise organizations -- large and small. | |||||
