Conference: VOIP Track

I first became involved in next generation communications with dynamicsoft in 2000, where I lead the product group that provided SIP routing network elements for many of the early networks deployed by SIP Service Providers; including Vonage, Level(3) and Sprint. After that, I was the Leader of the team that created and brought to market the Avaya?s SIP implementation in early 2004. Since joining Microsoft in May 2004 I have worked in several roles within the Office Communications Group defining our strategy around integrating Office Communications Server with external network entities. In particular, I defined and executed our strategy for the integration of the voice modality with the PSTN and PBX systems.

Steve Guthrie has spent the past decade in the networking and telephony markets as an active participant in the emergence of LANs, WANs and IP technologies and most recently with unified communications such as IP voice, video, presence and messaging. As the director of product marketing for CA?s Network and Voice Management Solution, which includes the eHealth performance manager, SPECTRUM fault manager, and eHealth for Voice phone system manager offerings, Guthrie is responsible for understanding how enterprises, public-sector agencies, telcos and managed service providers use network and voice management solutions and for communicating these experiences and industry best practices to help other organizations optimize their converged network investments and achieve high end-user satisfaction. Additionally, he works in conjunction with product management to understand the needs of large enterprises, telcos and MSPs and define solutions that span these customers? existing networks as well as the networks they are building to support the fast-growing demand for IP services for voice, video and data. Prior to joining CA, Inc., Guthrie was director of global product marketing for Integrated Research. of Sydney, Australia, which develops and sells the PROGNOSIS IP telephony management software solution for large enterprises and managed service providers. Prior to this, he was vice president of marketing at Xelor Software, a start-up based in the Boston area that was focused on solving new and complex business problems associated with time-sensitive, real-time IP communications contending for valuable and expensive bandwidth with data-centric applications. Prior to his appointment at Xelor, Guthrie was director of marketing at Pingtel, where he was recognized for his role in making the Pingtel phone a ubiquitous symbol of IP telephony and SIP-based communications.

Sung Moon is Director of Technical Readiness and Serviceability for Avaya Global Services. His responsibilities include training Avaya?s support engineers for new solution launches, driving serviceability features into Avaya?s converged solutions, and supporting critical and complex escalations. Sung?s technical background is primarily in enterprise networking and IP telephony, and he holds a CCNP certification. Prior to becoming a director Sung was an R&D engineer and manager of a critical escalation team at Avaya. Prior to coming to Avaya, Sung served in the USAF as a communications engineer, worked in the Defense industry as a Service Provider for the DoD, and worked in the financial industry as an enterprise network engineer for a prominent brokerage firm. Sung earned a Bachelor of Science degree in Electrical and Computer Engineering from Brigham Young University, and a Master of Business Administration degree from Southern Illinois University.