| Wednesday, April 30 |
|---|
| 10:15 am–11:15 am |
Conference Sessions
 Introduction to Unified Communications (Location: Lagoon F) You've probably heard "Unified Communications" as a technology buzzword, but what does UC actually mean? What technology elements are included in the UC definition, and more importantly, which elements are likely to become part of your enterprise network in the next 12 to 24 months? This session will help you separate the hype from the reality, and give you a start on understanding how UC will be used by your enterprise. Moderator - Don Van Doren, Principal, UniComm Consulting, LLC Don Van Doren is a principal of UniComm Consulting, an independent consulting firm he founded with Marty Parker. The firm focuses exclusively on unified communications. It helps clients to understand the potential for UC in their business, to develop strategies appropriate for their goals and opportunities, to identify specific applications and associated ROI, to help identify appropriate supplier partners, and to assist with implementation, including project management, change leadership, and metrics. In addition to his work on client projects and helping manage the firm, Don writes articles and columns and speaks frequently at industry conferences. Don is also president of Vanguard Communications, another consulting firm which helps clients plan, design, and implement innovative contact center technology and processes. He is a co-founder of UCStrategies.com. Before founding Vanguard, Don held management positions in several systems integration firms. He has an undergraduate degree from Yale University and an MBA from the University of Michigan. Contact Don at 973-229-7185 or at dvandoren@unicommconsulting.com. Visit his companies' websites at www.unicommconsulting.com and www.vanguard.net.
Speaker - Christopher Thompson, Senior Director, Solutions Marketing, Cisco
Speaker - Marisa Viveros, Vice President, IBM
Speaker - Tony Rybczynski, Director- Enterprise Technologies, Nortel Tony is Director of Strategic Enterprise Technologies reporting to the VP of Global Marketing and to the enterprise CTO, and has 37 years experience in convergence technologies. He has presented at numerous conferences including a keynote at the Wharton Technology Conference. He has written over 150 articles and has been writing a monthly column in Internet Telephony magazine for over a decade. He was recognized by that publication as one of the 100 Top IP Communicators. His blog can be found at http://blog.tmcnet.com/the-hyperconnected-enterprise/. In addition, he has written articles that have been published in the Financial Executive and in the European CEO and for the Wall Street Technology Association. He has contributed to two books, is a graduate of McGill and University of Alberta, and Senior Member of IEEE.
|
| 2:00 pm–3:15 pm |
Conference Sessions
Communications: Enabling Business Applications (Location: Lagoon F) In addition to combining different communications media, Unified Communications also allows enterprises to add communications functionality to business applications that previously lacked such tight integration. UC vendors claim that you can drive worker productivity by adding voice or instant messaging directly into, for example, an ERP or spreadsheet application. This session will closely examine such visions of "communications-enabled business processes", to help you understand how much is hype and how much is feasible in the near term.
Moderator - Don Van Doren, Principal, UniComm Consulting, LLC Don Van Doren is a principal of UniComm Consulting, an independent consulting firm he founded with Marty Parker. The firm focuses exclusively on unified communications. It helps clients to understand the potential for UC in their business, to develop strategies appropriate for their goals and opportunities, to identify specific applications and associated ROI, to help identify appropriate supplier partners, and to assist with implementation, including project management, change leadership, and metrics. In addition to his work on client projects and helping manage the firm, Don writes articles and columns and speaks frequently at industry conferences. Don is also president of Vanguard Communications, another consulting firm which helps clients plan, design, and implement innovative contact center technology and processes. He is a co-founder of UCStrategies.com. Before founding Vanguard, Don held management positions in several systems integration firms. He has an undergraduate degree from Yale University and an MBA from the University of Michigan. Contact Don at 973-229-7185 or at dvandoren@unicommconsulting.com. Visit his companies' websites at www.unicommconsulting.com and www.vanguard.net.
Speaker - Akiba Saeedi, Program Director, Unified Communications and Collaboration Software, IBM Software Group
Speaker - Lawrence Byrd, Director, CEBP, Avaya Lawrence Byrd is Director of Communications Enabled Business Processes and helps drive the definition and communication of Avaya?s intelligent communications strategy. Lawrence has over fifteen years of telephony, CRM and contact center experience and over twenty-five years of advanced software and Internet experience. Lawrence was co-founder of Quintus Corporation in 1984, a provider of multimedia contact center software, which was acquired by Avaya in 2001. Lawrence has a BA in Philosophy from Durham, England, was a research associate in the Department of Artificial Intelligence at the University of Edinburgh, Scotland, and now lives with his family in California.
Speaker - Paul Liesenberg, Enterprise Architecture / Technology Manager, Cisco Paul Liesenberg is an Enterprise Architecture and Technology Manager for Cisco. In this role, Paul is responsible for developing methodologies that optimally align next-generation infrastructures and overarching business processes. Prior to Cisco, Paul spent 5 years as VP of Strategic Marketing for ZettaCom and Bivio Networks, orchestrating product and partnership strategies. Previously, through the acquisition of StrataCom, Paul was with Cisco Systems for 8 years in product marketing, business development, and sales and technical marketing positions. Prior to Cisco and StrataCom, Paul worked in Nortel's Data Networks Division as manager for network consulting, and earlier worked for Siemens' Public Networks' R&D division. Paul is the holder of 2 patents in the area of VoIP, and a frequent speaker at industry events. Paul holds a M.Sc. from TUM (Technische Universitaet Muenchen).
|
| 3:45 pm–4:45 pm |
Conference Sessions
What You Need to Know about TelePresence and High Definition Video (Location: Breakers C) You're hearing the buzz about Telepresence and high definition video conferencing but enterprise video conferencing is not new. So how does the introduction of high definition and fully immersive environments change the video conferencing landscape? This session explores the latest developments in video conferencing tools and provides the detailed 3rd party analysis you need to weigh their pros and cons and determine their suitability in your business.
Moderator - Melanie Turek, Principal Analyst, Frost & Sullivan Melanie Turek is a Principal Analyst at Frost & Sullivan. She is a renowned expert in real-time communications, collaboration and content-management technologies, which she has been covering for more than 10 years. Ms. Turek has worked closely with hundreds of vendors and senior IT executives across a range of industries to track and capture the changes and growth in the fast-moving unified communications market. She also has in-depth experience with business-process engineering, project management, compliance, and productivity & performance enhancement, as well as a wide range of software technologies including messaging, ERP, CRM and contact center applications. Ms. Turek writes often on the business value and cultural challenges surrounding real-time communications, collaboration and Voice over IP, and she speaks frequently at leading industry events, including VoiceCon, Interop and CMP Technology?s Enterprise 2.0 Conference, for which she serves as an advisory board member. She can be reached at mturek@isp.com.
Speaker - Bob Brumm, Senior System Programmer, Tampa Electric Company Bob Brumm has over fifteen years of experience in managing IT & telecommunications networks. Most recently he has been responsible for developing TECO Energy?s, visual communications network. Bob has procured, engineered, and installed videoconferencing equipment and infrastructure to enable TECO Energy companies to visually access operation centers throughout Florida, Kentucky and Guatemala. As a direct result, Bob has been recognized for work efforts that have led to savings in both time and money for TECO Energy. Bob is an accomplished speaker and has a Bachelor of Science in Business Administration from Lawrence Technological University, Southfield, Michigan.
Speaker - Laurie Heltsley, Director of Global Business Services, Procter & Gamble
Speaker - Morgan Fischer, Partner, Beth Melsky Satellite Casting
Speaker - Thomas Fenady, Director, Information Technology, Activision Publishing Inc Thomas U. Fenady is the Director of Information Technology for Activision Publishing Inc., a $1.5 billion international publisher of interactive entertainment software products. Thomas joined Activision in 2004. His current responsibilities at Activision include global infrastructure and architecture, security, and compliance. Fenady?s career in the information technology industry spans 15 years including positions held at Rubin Postaer and Associates, BBDO Advertising, and Apple Computer.
| | Thursday, May 1 |
|---|
|
| 10:15 am–11:15 am |
Conference Sessions
Justifying Unified Communications Investments Today (Location: Lagoon F) Almost everyone believes UC will be a major factor in the networks of the future, but how do you justify investments in today's UC technology ? and what elements offer the best payoff? This session will offer real-world examples of UC investments that paid off, and will describe how the payoff was achieved. It will also offer guidelines on whether you can bank on "soft" productivity enhancements to justify the cost of implementation ? and whether such gains will pass muster with your CFO.
Speaker - Don Van Doren, Principal, UniComm Consulting, LLC Don Van Doren is a principal of UniComm Consulting, an independent consulting firm he founded with Marty Parker. The firm focuses exclusively on unified communications. It helps clients to understand the potential for UC in their business, to develop strategies appropriate for their goals and opportunities, to identify specific applications and associated ROI, to help identify appropriate supplier partners, and to assist with implementation, including project management, change leadership, and metrics. In addition to his work on client projects and helping manage the firm, Don writes articles and columns and speaks frequently at industry conferences. Don is also president of Vanguard Communications, another consulting firm which helps clients plan, design, and implement innovative contact center technology and processes. He is a co-founder of UCStrategies.com. Before founding Vanguard, Don held management positions in several systems integration firms. He has an undergraduate degree from Yale University and an MBA from the University of Michigan. Contact Don at 973-229-7185 or at dvandoren@unicommconsulting.com. Visit his companies' websites at www.unicommconsulting.com and www.vanguard.net.
|
|
